Get Help

How the SVSPO Can Help

We offer free, confidential support for all SFU and FIC community members (students and employees) who have experienced sexual violence. We also assist students and employees who have witnessed sexual violence or who are providing support to someone else.

To access the SVSPO’s support services:

  • It does not matter when or where the sexual violence occurred.
  • A report is not required or expected.

How to contact us

Our Case Managers are available Monday-Friday, 9am-4:30pm (excluding statutory holidays).

Visit our Contact Us page to learn about the different ways you can connect with a Case Manager.


If you require urgent or after-hours help, call 9-1-1 or refer to the 24-hour support services listed below.

Here are some of the ways we can help:

  • Referrals to on- and off-campus support services and resources as needed
  • Help with academic, workplace or other accommodations at SFU or FIC
  • Information on reporting options available to you and assistance with accessing these options
  • Information about personal privacy and confidentiality
  • Personalized safety planning
  • Help navigating court processes, if needed
  • Transportation to the hospital, police or other emergency services
  • Information packages for you or a peer who has experienced sexual violence
  • We also provide support and advice for students who have been named in an incident of sexual violence. See Resources for Respondents.

Support is available in multiple ways: in-person on any of SFU's three campuses or by phone, email, text, or Zoom. No matter where you are located, our case managers can support you.

24/7 Support Services

My SSP (Student Support Program)

Download the app or call 1-844-451-9700 (in North America) or 001-416-380-6578 (if you are outside North America).

24/7 confidential mental health support in multiple languages, free for all SFU students

SFU Campus Security and Safe Walk

Urgent Line: 778.782.4500 | Safe Walk: 778.782.7991

Campus Security provides 24/7 urgent response at any of SFU's three campuses. The Safe Walk Program provides SFU community members with a Campus Security escort to support safe travel on campus 24/7.



24/7 toll-free, confidential, multilingual telephone service across B.C. Provides information and referrals for anyone impacted by crime.

Salal Sexual Violence Support Centre

604.255.6344 | 1.877.392.7583

24/7 immediate crisis assistance, emotional support, information, and referrals for people of marginalized genders: cis and trans women, Two-Spirit, trans, and/or non-binary people

Surrey Women's Centre


24/7 crisis line for people who have experienced sexual violence; assistance with accessing emergency medical, legal, and social services