- Get help
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Information security
- Anti-Spam (CASL) Compliance
- Data security standard
- Desktop Security
- Security and Privacy Guidance: Social Media Apps
- Identity Protection
- Phishing Scams
- How to stay safe online
- Security hygiene
- Tips for safe computing
- Travelling with technology
- Keeping Your Personal Information Safe During the Holidays
- Don't get caught by a phishing scam
MICROSOFT 365 AT SFU
This year we are prioritizing the implementation of Exchange Online at SFU. This will move our current SFU email system to a Microsoft cloud version with new features, such as:
- Access to email calendars in MS Teams to help schedule team meetings.
- Availability of the Planner app in MS Teams for personal/teamwork planning.
- Using email events in Power Automate workflows (e.g. triggering an approval process when a new email arrives to an inbox).
We'll also prioritize the enrichment of the overall M365 platform with additional security and controls to prepare for future services. This includes Sharepoint Online as a service and the assessment of additonal communication features in MS Teams. To help the university community, the integration of add-ins for M365 apps (such as Word, Excel, and Powerpoint) will also become available as a service offering.
Frequently Asked Questions
(New) When will MS Teams become available for students?
We're excited about the SFU community's interest in using MS Teams to help students engage and learn digitally. Unfortunately, MS Teams for student learning will remain unavailable until SFU is ready to adopt this tool as a learning an teaching platform.
For now, we encourage you to explore SFU Canvas as the university's primary student learning and online engagement solution.
Will Microsoft Teams and OneDrive replace SFU Vault?
Effective January 31st, 2022, SFU Vault’s vendor support license will expire. As we prepare to replace SFU Vault in early 2023, we will provide advanced notice and support for those who need help moving to alternative solutions.
We encourage you to explore MS Teams (for faculty, staff, and graduate students) and OneDrive (for all SFU users), which are new services that serve as modern file sharing and collaboration platforms at SFU. For more information, and steps on how to migrate files from SFU Vault, visit the page on SFU Vault migration.
What is the relationship between Teams, SharePoint Online, and SharePoint On-Premises?
Teams & SharePoint Online
- When you create a team in MS Teams, a Teams connected team/channel site gets automatically created in SharePoint Online.
- This site is used as a file repository by MS Teams. When you click on the 'Files' tab within team channels, the files you see are either stored in your Teams connected site or Teams connected channel sites.
SharePoint Online and SharePoint On-Premises
- SharePoint Online and SharePoint On-Premises are two distinct, separate services. There is no linkages or direct communication between the two services.
- SharePoint Online site links will always start with "https://1sfu.sharepoint.com".
- SharePoint On-Premises site links will always start with "https://sharepoint.sfu.ca".
I am currently using SharePoint On-Premises, should I start using SharePoint online?
If your department already has a SharePoint site at SFU, we recommend that you continuing using SFU's SharePoint on-premises service until SharePoint Online is introduced in 2023.
At this time, support for SharePoint Online is limited to MS Teams. This includes the SharePoint Online document library connected to a team, but does not extend to any further customization of a SharePoint Online site.
Need help? Please see our collection of FAQs or visit the how-to guides.
For additional assistance, contact the IT Service Desk at firstname.lastname@example.org or 778-782-8888.