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Student Support Case Files

Function

Student Services and Records

PIB

RRSDA Number

2025-004

Department

Office of Student Support, Rights and Responsibilities

Description, purpose and use of records

The series consists of case files created by the Office of Student Support, Rights and Responsibilities (SSRR) when a mental health concern about an SFU student is brought forward to the SSRR but before an SFU policy breach has taken place, or in situations where the SSRR has established a behavior management plan with a student. Records include correspondence, case notes, consultation materials, and other supporting documentation.

Retention periods

Records Active Retention
Semi-Active Retention   Total retention Final disposition
Student Support Case Files Case Closed +3 years 4 years Case closed + 7 years Destroy
         
         
         

Active = Active Retention Period, Keep in Office; Semi-Active = Semi-Active Retention period, transfer to University Records Centre; CY = Current calendar year; CFY = Current fiscal year; CS = Current semester; S/O = Superseded or obsolete; OPR = Office of Primary Responsibility; Non-OPR = All other departments

Authorities

These records are created, used, retained and managed in accordance with the following authorities:

  • Bullying and Harassment Policy (GP 47)
  • Freedom of Information and Protection of Privacy Act (RSBC 1996, c. 165)
  • Human Rights Policy (GP 18)
  • Student Conduct Policy (S10.5)
  • Sexual Violence and Misconduct Prevention, Education and Support (GP 44)
  • University Health and Safety (GP 17)

 

Retention rationale

Student Support Case Files should be available for consultation for the duration of a student's academic career at SFU. Therefore, to meet the department's administrative and operational need for these records, the total retention period is set as 'case closed + 7 years.' Upon expiry of the total retention period the records cease to have administrative value and should be destroyed. 

Note that in event that a Non-Academic Misconduct Case is opened, the Student Support Case File would become part of that file and the retention of the file would follow the rules established by RRSDA 2025-001, Non-Academic Misconduct Case Files. 

 

related RRSDAs

Status

RRSDA is in force

Approval Date

3 Jul 2025

Last Revised Date

30 Apr 2025