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NEWS AND ANNOUNCEMENTS
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SFU continues to modernize our systems to directly and effectively promote the academic mission. In 2025, SFU IT launched the Integrated Faculty Management Systems (IFMS) program, a three-year initiative that simplifies and modernizes faculty lifecycle processes such as recruitment, tenure and promotion, study leaves, course planning, and TA management.
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SFU is launching the AI-powered Simon Says virtual assistant on ServiceHub to provide students, faculty and staff with fast, reliable, 24/7 answers to IT questions such as VPN setup, Wi-Fi connection, and login troubleshooting.
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Exciting upgrades are coming to SFU's classrooms, bringing new opportunities for enhanced learning and teaching experiences across our campuses. SFU IT is undertaking a Classroom Technology Improvement Update (CTIU) initiative, as part of its commitment to modernizing the university's IT systems and infrastructure and enhancing services to meet current and future demands.
Services & systems
Hours
IT Services Centres
Hours may change during exam period, reading break and Statutory holidays.
Burnaby (AQ & WMC)
- Monday - Friday, 8:00 am - 7:00 pm (Classroom support available until 8:00 pm)
- Saturday, closed
- Sunday, 11:00 am - 3:00 pm (Call & email support only)
Surrey
SRY-C
- Monday - Friday, 8:00 am - 9:30 pm
- Saturday, 8:00 am - 6:00 pm
- Sunday, Closed
SRY-E
- Monday - Friday, 8:00 am - 6:30 pm
- Saturday and Sunday, Closed
Vancouver (HCC 1300)
- Monday - Friday, 9:00 am - 6:00 pm
- Saturday and Sunday, Closed