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NEWS AND ANNOUNCEMENTS

  • SFU continues to modernize our systems to directly and effectively promote the academic mission. In 2025, SFU IT launched the Integrated Faculty Management Systems (IFMS) program, a three-year initiative that simplifies and modernizes faculty lifecycle processes such as recruitment, tenure and promotion, study leaves, course planning, and TA management.

  • SFU is launching the AI-powered Simon Says virtual assistant on ServiceHub to provide students, faculty and staff with fast, reliable, 24/7 answers to IT questions such as VPN setup, Wi-Fi connection, and login troubleshooting.

  • Exciting upgrades are coming to SFU's classrooms, bringing new opportunities for enhanced learning and teaching experiences across our campuses. SFU IT is undertaking a Classroom Technology Improvement Update (CTIU) initiative, as part of its commitment to modernizing the university's IT systems and infrastructure and enhancing services to meet current and future demands.

Services & systems

Learning 

Technologies for learning and student life

Researching 

Technologies for research activities

Teaching 

Technologies for teaching activities

Working etc.

Technologies for activities beyond teaching, learning, and researching

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Hours

IT Services Centres

Hours may change during exam period, reading break and Statutory holidays.

Extended Exam Support Hours

NOTE: During the Spring exam period (April 13 - 25), the following Service Desk locations will be open extended or additional hours to support students and faculty.

Burnaby - SCP: 9300 (AQ)
  • Monday - Friday, 8:00am - 10:00pm
  • Saturday (April 18), 8:00am - 6:30pm
  • Sunday (April 19), 11:30am - 6:30pm
  • Saturday (April 25), 8:00am - 6:30pm
Surrey - SRY-C: 353
  • Monday - Friday, 8:00am - 9:00pm
  • Saturday (April 18), 8:00am - 4:20pm
  • Sunday (April 19), 12:00pm - 4:30pm
  • Saturday (April 25), 8:00am - 6:30pm

Burnaby (AQ & WMC)

  • Monday - Friday, 8:00 am - 7:00 pm (Classroom support available until 8:00 pm)
  • Saturday, closed
  • Sunday, 11:00 am - 3:00 pm (Call & email support only)

Surrey

SRY-C
  • Monday - Friday, 8:00 am - 9:00 pm
  • Sunday and Sunday, Closed
SRY-E
  • Monday - Friday, 8:00 am - 12:30 pm
  • Saturday and Sunday, Closed

Vancouver (HCC 1300)

  • Monday - Friday, 9:00 am - 6:00 pm
  • Saturday and Sunday, Closed

Computer labs

Outages

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