Traffic safety

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In an emergency, always call 9-1-1

  • Report non-emergency police issues directly to Transit Police. Call: 604-515-8300, text 87-77-77, or download the OnDuty app
  • Look for a Transit Police Officer, Transit Security, Station Attendant, or other transit staff if you have a problem or feel threatened

Stay aware

  • Remain aware of your surroundings
  • Avoid poorly lit or isolated spaces and use the designated waiting areas
  • Keep valuable belongings close by preferably out of sight

Plan your seat

  • Sit in an aisle seat when travelling alone to ensure you do not get trapped or cornered
  • Sit near the front or middle of the bus

 If someone is bothering you

  • Change seats or train cars and alert transit personnel immediately

Know where and how to get help

  • Familiarize yourself with the safety features available to you such as emergency phones, yellow strip silent alarms, passenger intercoms, etc

Pedestrian safety 

See and be seen. It is the responsibility of both pedestrians and drivers to ensure each other’s safety.


  • Avoid distraction. Do not use devices such as ear pieces or cell phones that distract you
  • Be seen. Wear light-colored clothing and reflective material to increase your visibility
  • Stop and make eye contact with the driver before proceeding
  • If a sidewalk is not available, walk along the side of the road, facing on-coming traffic
  • Only cross at intersections and designated crosswalks. Do not jaywalk

Motorists and cyclists

  • Yield to pedestrians and expect the unexpected
  • Watch for pedestrians after a bus has stopped to let passengers off
  • Be alert and slow down through school zones
  • Be patient. Be aware of older or disabled pedestrians may take longer to cross the road

Distracted driving & walking

Mobile devices are everywhere, but when used while driving or walking they cause serious distraction and endanger yourself and others.

Did you know?

  • Distracted driving is responsible for more than one quarter (28%) of all car crash fatalities in BC
  • You are 5 times more likely to crash if you're on your phone
  • 55 pedestrians are killed each year in BC
  • Distracted driving results in more deaths in BC than impaired driving

Tips for safe cell use:

  • Let calls go to voicemail and ignore your text messages while driving
  • Assign a designated texter
  • Pull over to make or receive a call when it's safe to do so
  • Use the 'Do Not Disturb While Driving' feature on iOS devices, 'In-Traffic Reply' on Samsung phones or download a similar app

Learn the law:

  • No cellphone use at red lights or whenever you are in control of the vehicle
  • Keep your hands off. Hands-free means a Bluetooth, wired headset or speakerphone that can be operated with one touch or voice commands
  • If you have a Learner's (L) or Novice (N) license, you aren't allowed to use any electronic device behind the wheel, for any purpose, even in hands-free mode
  • Make sure you understand the law on how to use electronic devices while driving