In an emergency, always call 9-1-1

  • Report non-emergency police issues directly to Transit Police. Call 604-515-8300, text 87-77-77 or download the OnDuty app
  • Look for a Transit Police Officer, Transit Security, Station Attendant, or other transit staff if you have a problem or feel threatened
  • For more information about transit safety visit

Be aware of your surroundings

  • Avoid poorly lit or isolated spaces and use the designated waiting areas
  • Keep valuable belongings close by

Plan your seat

  • Sit in an aisle seat when travelling alone to ensure you do not get trapped or cornered
  • Sit near the front or middle of the bus
  • If someone is bothering you, change seats or train cars and alert transit personnel immediately

Know where and how to get help

  • Familiarize yourself with safety features such as emergency phones, yellow strip silent alarms, passenger intercoms, etc

Pedestrian safety 

See and be seen. It is the responsibility of both pedestrians and drivers to ensure each other’s safety.

  • Let someone know your travel plan. Follow up with them when you reach your destination.
  • Be visible. Wear light-colored or reflective clothing.
  • Wear adequate footwear. Footwear should be adequate for the surfaces you will be walking on.
  • Walk with someone you know or in a group, if possible.
  • If a sidewalk is not available, walk along the side of the road, facing on-coming traffic.
  • Don't be distracted by electronic devices that take your eyes (and ears) off the road and never assume a driver sees you.
  • Watch for drivers in intersections or at crosswalks. Make eye contact with drivers and wait for them to stop before proceeding.

Motorists and cyclists

  • Yield to pedestrians and expect the unexpected.
  • Watch for pedestrians after a bus has stopped to let passengers off.
  • Be alert and slow down through school zones and construction zones.
  • Be patient. Be aware of older or disabled pedestrians may take longer to cross the road.
  • Follow the rules of the road!

Distracted driving & walking

Mobile devices are everywhere, but when used while driving or walking they cause serious distraction and endanger yourself and others.

Did you know?

  • Distracted driving is responsible for more than one quarter (28%) of all car crash fatalities in BC
  • You are 5 times more likely to crash if you're on your phone
  • 55 pedestrians are killed each year in BC
  • Distracted driving results in more deaths in BC than impaired driving

Tips for safe cell use:

  • Let calls go to voicemail and ignore your text messages while driving
  • Assign a designated texter
  • Pull over to make or receive a call when it's safe to do so
  • Use the 'Do Not Disturb While Driving' feature on iOS devices, 'In-Traffic Reply' on Samsung phones or download a similar app

Learn the law:

  • No cellphone use at red lights or whenever you are in control of the vehicle
  • Keep your hands off. Hands-free means a Bluetooth, wired headset or speakerphone that can be operated with one touch or voice commands
  • If you have a Learner's (L) or Novice (N) license, you aren't allowed to use any electronic device behind the wheel, for any purpose, even in hands-free mode
  • Make sure you understand the law on how to use electronic devices while driving