Promote or demote a delegate or manager

SFU Campus Network is required to access the DAM

To access this app, you must be connected to SFU campus network (If you are working remotely, connect to the SFU VPN beforehand).

How to promote/demote an existing delegate to/from a manager

Step 1. On your browser, visit

Step 2. Log in with your SFU account. This account should be the sponsor of the sponsored account you wish to provide delegated access.

Step 3. Once logged in, go to the list of sponsored accounts you own on the left side of the app. Select the account you wish to promote or demote.

Note: You will need to select "Enable Delegated Access" if this is your first time activating delegated access for this sponsored account.

Step 4. Locate the delegate/manager you wish to change, and switch the on/off button under the "Is manager" column to either:

  • Promote a delegate to a manager, or
  • Demote a manager into a delegate.