- Get help
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Jovanna Sauro wins SFU Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- Information security
- Information Security Standards
- New Information Security Essentials Course
- Anti-Spam (CASL) Compliance
- Data security standard
- Desktop Security
- Security and Privacy Guidance: Social Media Apps
- Identity Protection
- Phishing Scams
- How to stay safe online
- Security hygiene
- Tips for safe computing
- Travelling with technology
- Keeping Your Personal Information Safe During the Holidays
- Don't get caught by a phishing scam
Step 2. Prepare & download files from SFU Vault
How to download files from SFU Vault (web) and pepare for migration
Step 1. Go to SFU Vault (https://vault.sfu.ca) on your web browser. Log in with your SFU computing ID and password.
Step 2. Under the "All Files" tab on the left menu bar, click on the "select all" checkbox to select all the files and folders stored in your SFU Vault, then select "Download".
I have shared files. Should I download them?
To ensure access to your shared files, we recommend downloading all your shared files.
Depending on your situation, the owner of the shared files may mention that you won’t be required to migrate the file and will re-share the file post-migration. In that case, you may choose not to download the shared files
If you own shared files, you will need to download your files and share them to users again once you have migrated the files.
I have a lot of files. What should I know?
We recommend segmenting your downloads into batches. For example, you may choose to download select files or folders in smaller batches instead of all at once if you have many large files or folders. We recommend downloading files and folders in batches no larger than 500 MB each time.
Step 3. Locate the downloaded zip file on your computer:
- Windows OS: Your downloaded file is called "download.zip". Right-click on the file, select "Extract" to <your folder> using "WinRAR" or "7-ZIP". A new unzipped folder is now created with all your files.
- Mac OS: Your downloaded file is called "download.tar". Select and open the file. A new unzipped folder is now created with all your files.
Note: For Windows users, ensure to use WinRAR or 7-ZIP to extract files. The default Windows Zip App ignores all files with names containing special characters when extracting, which can potentially lead to missing files.
Step 4. Once a new unzipped folder has been created with your files, you are then ready to migrate the files to your choice of location:
- OneDrive (web/desktop) is recommended for individual storage, or
- Microsoft Teams is recommended for collaborative groups; only available to staff and faculty.
Unsure which solution to choose? For recommendations on how to select the migration solution that matches your needs, go back to Step 1: Review possible migration options to review the options available.
Note: We recommend keeping your existing files on SFU Vault and even after completing the migration process. It is recommended to have files in SFU Vault as additional backup for the migration.