Job Opportunity - Part-Time Program Assistant, Mental Health & Substance Use (Office Administrative/Clerical) at Vancouver Coastal Health

Regular Part Time Program Assistant, Mental Health & Substance Use (Office Administrative/Clerical)

Employer: Vancouver Coastal Health (VCH) - North East Mental Health Team & Vancouver Community MHSU Sites

Home worksite: 11 - VC Mental Health Serv

Additional sites: Other Vancouver Community MHSU sites

Labour agreement: Community Subsector

Union: 306 - Community BCGEU (37.5 Hr)

Salary and duration: $23.21 - $25.61 per hour, Regular Part-Time

Work hours and shift time: 0.80 FTE for 30 hours per week, 08:30- 17:00

Position start time: As soon as possible

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Vancouver Coastal Health is looking for a Program Assistant with experience in office administration, clerical and reception skills to join the North East Mental Health team in Vancouver, BC. This position will work for Northeast Mental Health Team and other Vancouver Community MHSU sites as relief.

As a Program Assistant in Mental Health and Substance Use with VCH, you will:

• Transcribe and type a variety of medical dictation and other documentation utilizing various software applications and acts as a receptionist by answering phones, determining urgency of calls and referring to staff.
• Greet clients, provide resource information and respond  to various inquires.
• Complie, prepare and maintain statistical records for workload monitoring and program planning.
• Receive referrals, schedule and/or confirm client’s appointments, receive clients and provides information.
• Type material such as correspondence, psychiatric and physician assessments, discharge reports, memos, minutes, promotional material.
• Edit transcribed material for stylistic consistency and accuracy, identify medical and verbal inconsistencies in dictation, make corrections and resolve problems.

Qualifications

Education & Experience

• Grade 12.
• Graduation from an approved program in Medical Transcription and/or Medical Office Administration Certificate, plus one (1) year recent, related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

• Ability to communicate effectively, both verbally and in writing.
• Knowledge of community, social and mental health resources.
• Knowledge and experience in providing culturally competent support services specifically pertaining to aboriginal people.
• Knowledge and experience in Trauma Informed Practice, Harm Reduction and Recovery Oriented care.
• Ability to work independently and in cooperation with others.
• Ability to organize and prioritize.
• Ability to keyboard 5,000 keystrokes per hour.
• Business writing skills.
• Knowledge of general office procedures.
• Ability to establish and maintain rapport with clients.
• Knowledge of medical terminology.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Please see the link below for information about the position.

https://careers-vch.icims.com/jobs/105882/program-assistant%2c-mental-health-%26-substance-use-%28office-administrative-clerical%29/job?mode=view&mobile=false&width=790&height=500&bga=true&needsRedirect=false&jan1offset=-480&jun1offset=-420