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Job Opportunity - Full-Time Program Assistant - Mental Health & Substance Use (Clerical/Administrative) at Vancouver Coastal Health

August 30, 2023

Regular Full Time Program Assistant, Mental Health & Substance Use (Office Administrative/Clerical)

Employer: Vancouver Coastal Health (VCH) - Access and Assessment Center

Home worksite: 01 - Vancouver General Hospital

Labour agreement: Facilities Subsector

Union: 100 - Facilities HEU

Salary and duration: $26.94 per hour, Regular Full-Time

Work hours and shift time: 1.0 FTE for 37.5 hours per week, 11:30- 19:30

Position start time: As soon as possible

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Access and Assessment Centre serves as a single point of access for all Vancouver adults in need of urgent assessments and Home Health and MHSU services. Operating 7:30AM to 11:00PM daily (365 days a year), the AAC will provide better, more easily accessible care and eliminate the need for clients to navigate a complicated system or default to the Emergency Department (ED). Our aim is to reduce 70% of unnecessary ED visits, a reduction of 4,000 visits per year.

As a Program Assistant in Mental Health and Substance Use with VCH, you will:

  • Receive verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries.
  • Arrange meetings and attend departmental meetings to record notes or take minutes.
  • Set up and maintain filing systems, maintain timekeeping records and completes on-line purchase requisitions for equipment and supplies.
  • Transcribe a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.

Qualifications

Education & Experience

  • Grade 12, supplemented with courses in medical transcription and two (2) years of recent related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

  • Ability to type 50 wpm.
  • Ability to deal with others effectively
  • Ability to communicate effectively both verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

Please see the link below for information about the position

https://careers-vch.icims.com/jobs/100693/program-assistant---mental-health-%26-substance-use-%28clerical-administrative%29/job?mode=view&mobile=false&width=790&height=500&bga=true&needsRedirect=false&jan1offset=-480&jun1offset=-420