Carman Neustaedter

Teaching & research interests

• human-computer interaction
• Interaction design
• Computer-supported collaboration and social computing
• Domestic computing and the home
• Video conferencing and telepresence
• Smart technologies and the Internet of Things
• Emergency response and Next Generation 9-1-1
• Qualitative research methods

Dr. Neustaedter's research is in the field of human-computer interaction. He studies social culture, user behaviors, group collaboration, and ubiquitous and mobile technology design. This has involved studying, designing, and evaluating a range of technologies including communication, coordination, and gaming systems. His work tends to span many disciplines including computer science, social psychology, sociology, and cultural anthropology.  Dr. Neustaedter's books, Connecting Families: The Impact of New Communication Technologies on Domestic life and Studying and Designing Technologies for Dometic Life: Lessons From Home document key portions of his research and methodological practices.

The Connections Lab (clab) is a collection of graduate students and research assistants that studies the design and use of technologies aimed at supporting the everyday activities of families, co-workers, and community members.

If you are interested in finding out more about joining the Connections Lab, please see the prospective students page.

• Forghani, A., Neustaedter, C., Vu, C., Judge, T. & Antle, A. (2018) G2G: The Design and Evaluation of a Shared Calendar Video Messaging System to Connect Distance-separated Grandparents and Young Grandchildren, Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  

• Heshmat, Y., Jones, B., Xiong, X., Neustaedter, C., Tang, A., Riecke, B. & Yang, L. (2018) Geocaching with a Beam: Shared Outdoor Activities through a Telepresence Robot with 360 Degree Viewing,Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  

• Neustaedter, C., Singhal, S., Pan, R., Heshmat, Y., Forghani, A. & Tang, J. (2018) From Being There to Watching: Shared and Dedicated Telepresence Robot Usage at Academic Conferences. IN Transactions on Human Computer Interaction.
  

• Neustaedter, C., Jones, B., O’Hara, K. & Sellen, A. (2018) The Benefits and Challenges of Video Calling for Emergency Situations, Proceedings of the ACM Computer Human Interaction (CHI) New York, NY, USA, ACM Press.
  

• Singhal, S. & Neustaedter, C. (2018) Caller Needs and Reactions to 9-1-1 Video Calling for Emergencies,Proceedings of the Conference on Designing Interactive Systems New York, NY, USA, ACM Press.

Please visit http://clab.iat.sfu.ca/publications/ for a complete list of publications.

• BSc, Computer Science, University of Calgary
  
• MSc, Computer Science with Specialization in Human-Computer Interaction, University of Calgary
• PhD, Computer Science with Specialization in Human-Computer Interaction, University of Calgary