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Get help
We’re here to help you navigate key student services — from logging in to goSFU and managing your classes, to getting your SFU ID, accessing U-Pass BC, paying tuition and fees, and requesting refunds. You can also find information on graduation applications, official documents, and campus hours and locations.
What do you need help with
Help videos
Watch these quick videos to learn how to use goSFU, enrol in classes, pay fees, and check your progress.
Fees, payments and refunds topics
Need help?
Contact Student Accounts via email or drop by during office hours (Burnaby campus only)
Email: student_accounts@sfu.ca
Please note that the Registrar and Information Services offices will be closed on all General Holidays.
Student Accounts Drop-in Office Hours - Burnaby Registrar & Information Services Front Desk
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10 AM - 12:30 PM; 1:30 - 3:30 PM |