Check your balance

Your SFU email is our primary method of communication. Please check your SFU email regularly for details about your enrolment appointment date and time.

If you forward your SFU email to another server, you may miss important messages or experience delivery issues.

Before you enrol

To be eligible to enrol, your student account in goSFU must be in good standing. If you are eligible for a tuition fee waiver or possess a valid School Associate Tuition Fee Certificate, you will still be responsible for any remaining tuition fees, as well as the following charges: student activity fee, student services fee, recreation-athletic fee, U-Pass BC fee, and health-dental plan fee.

If you have equivalent health and dental coverage, you can opt out of the SFSS Health and/or Dental Plan online at www.studentcare.ca during the Change of Coverage period. You will need to provide proof of your other group benefits, such as a copy of your benefits card or a letter from your employer.

All fees are detailed in the Academic Calendar. See fees for Undergraduate students or Graduate students.

Check your account

Once you've enrolled in classes or made any changes to your courses, be sure to review your student account. To do this, log in to goSFU and scroll down to Finances (1) > Account Inquiry (2) > Account Summary.

The Account Summary tab displays your overall account status, including any credits or outstanding balances.
The Activity tab offers a detailed breakdown of charges, payments, and refunds.
The Charges Due tab organizes your charges by due date.

Your fees will automatically update whenever you add or drop classes or make other changes. Please note that any penalties for dropping classes are calculated and posted during the third week of classes.

Printing your Student Account Summary/Official Receipt

I have a computing ID

Log in to goSFU with your computing ID
Scroll down to the Finances section
Click on the first link: Account Inquiry
On the new page look to the right of Overall Balance and click on Downloadable Account Statement by Term
Use the drop down box to select the term Account Statement you wish to print
Click on the green GO button
The Run Status will be showing as “Queued”. Click on the yellow Refresh button (top right) periodically until Run Status shows “Success”
Click on the View PDF link on the right (it's a pop-up window)
Print the statement on your printer, and/ or save it to your computer to print later.

If you require your statement(s) to be officially stamped, please bring the copy (copies) to the Registrar and Information Services desk at one of the three campuses.

If you have any inquiries about the transactions, please email Student Accounts.

I don't have a computing ID yet

Undergraduate students may temporarily log in to goSFU using their Student ID number
Graduate students will receive an email from Graduate Studies with a temporary computing ID to access their Student Account Summary/Official Receipt via goSFU

Once you are logged into goSFU:

Scroll down to the Finances section
Click on the first link: Account Inquiry
On the new page look to the right of Overall Balance and click on Downloadable Account Statement by Term
Use the drop down box to select the term Account Statement you wish to print
Click on the green GO button
The Run Status will be showing as “Queued”. Click on the yellow Refresh button (top right) periodically until Run Status shows “Success”
Click on the View PDF link on the right (it's a pop-up window)
Print the statement on your printer, and/ or save it to your computer to print later.

If you require your statement(s) to be officially stamped, please bring the copy (copies) to the Registrar and Information Services desk at one of the three campuses.

If you have any inquiries about the transactions, please email Student Accounts.

Late payments and interest charge

Outstanding fees on your student account in goSFU must be paid by the due date of each term. If you have an outstanding balance, you will incur a monthly interest charge of 2% (equivalent to 18% per annum).

Please note that if you have outstanding fees, you will not be able to enrol in a subsequent term, order an official transcript, or request any degrees, diplomas, or certificates. Additional sanctions may also apply.

To lift the financial hold on your account, your payment in full must be reflected on your goSFU student account.

Balance owing questions

Why was I charged a monthly interest fee?

Accounts not fully paid by the tuition payment deadline incur a 2% monthly interest charge on the outstanding balance, assessed on the first of each month.

Why did I get a partial refund for courses dropped?

Refer to the course drop deadlines page.

Spring/Fall Tuition Refund Schedule
Deadline	Tuition amount refunded
7th calendar day of the term	100%
14th calendar day of the term	75%
21st calendar day of the term	50%
After 21st calendar day of the term	No refund

Intersession/Summer Session Tuition Refund Schedule
Deadline	Tuition amount refunded
4th calendar day of the term	100%
8th calendar day of the term	75%
12th calendar day of the term	50%
After 12th calendar day of the term	No refund

When does the financial hold get released?

When a full payment is made to your student account, the financial hold will be lifted at midnight on the same day that the payment is posted.

What is my fee breakdown?

To view your charges and payments, log into goSFU, click on the Student Centre tab, scroll to the Finances section, click Account Inquiry, click the Activity tab, press “view all” to see the history of charges and payments. If you have further questions, email Student Accounts.

How do I print a receipt or invoice?

See how to print an official receipt using the toggles under Printing your Student Account Summary/Official receipt in the Check your account section above.

Student Services