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We're here to help you with your ID card, tuition payment, enrolling in courses and more. Check out which team you should connect with for assistance. 

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Phone/LiveHelp

Email: reginfo@sfu.ca
Phone: 778 782 6930
Fax: 778 782 4969

Phones/LiveHelp hours of operation

Registrar & Information Services 10 AM - 12:30 PM; 1:30 - 3:30 PM
Financial Aid and Awards
10 AM - 12:30 PM; 1:30 - 3:30 PM
Student Accounts Contact student_accounts@sfu.ca
Undergraduate Admissions 10:30 AM - 12:30 PM; 1:30 - 3.30 PM
Undergraduate Records Mondays, Tuesdays and Thursdays only. 10:30 AM – 12:30 PM; 1:30 PM – 3:30 PM

Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters. Sign in using your SFU computing ID through a secure connection.

Visit us in-person

Please note that the registrar and information services offices will be closed on all general holidays.
 

Burnaby campus

Hours of operation

Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM - 4 PM

Surrey campus

location_on Address

Mezzanine (top of the entrance staircase)
250 - 13450 – 102nd Avenue
Surrey, B.C.  V3T 0A3

Hours of operation

Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM – 4 PM

Vancouver campus

location_on Address

1100 Harbour Centre, Vancouver
Harbour Centre
515 West Hastings Street
Vancouver, B.C.  V6B 5K3

Hours of operation

Monday to Thursday: 10 AM - 5 PM
Friday: 10 AM - 4 PM