- Finances
- Advising
- Career and Volunteer
- mySFUPlan
- Undergraduate Admission
- Transfer to SFU
- Apply
- Requirements
- Programs
- Fees & Scholarships
- Tours & Events
- Student Experience
- Parents & Guardians
- Connect with Us
- New Undergraduates
- Support and services
- Enrolment Services
Get help
We're here to help you with your ID card, tuition payment, enrolling in courses and more. Check out which team you should connect with for assistance.
What do you need help with
U-Pass BC and Compass Card topics
Can't find what you're looking for ?
Contact SFU U-Pass BC office
SFU U-Pass BC office
Email: upass@sfu.ca
Phone: 778.782.6930
Fax: 778.782.4263
Phones/LiveHelp hours of operation
Registrar & Information Services | 10 AM - 12:30 PM; 1:30 - 3:30 PM. |
Financial Aid and Awards |
10 AM - 12:30 PM; 1:30 - 3:30 PM. |
Student Accounts | Contact student_accounts@sfu.ca |
Undergraduate Admissions | Mondays, Tuesdays, Thursdays and Fridays: 10:30 AM - 12:30 PM; 1:30 - 3.30 PM. |
Undergraduate Records | Mondays, Tuesdays and Thursdays only: 10:30 AM – 12:30 PM; 1:30 PM – 3:30 PM. |
Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters. Sign in using your SFU computing ID through a secure connection.
Compass Card
Web: https://www.compasscard.ca/help
Phone: 604.398.2042