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All Contact information
Please contact Rita Narovlyansky for any questions/concerns you have about the TravelSmart Program:
Advisor Name
Rita Narovlyansky
rita_narovlyansky@sfu.ca
Hours (PST)
8:00 a.m to 4:00 p.m
Direct Dial
778-782-4388
During Office Hours Service:
Between the hours of 5:00 am and 5:00 pm (PST), please contact a travel agent from Direct Travel with any questions/concerns regarding your bookings at 1-877-575-6868.
After Hours Service:
Direct's 24/7 Rescue Line is available to assist travellers who are in transit and require changes in reservations due to inclement weather, labour actions, equipment breakdowns or changing business requirements. As this is an after hours service only, we encourage clients to call the agency if they are seeking information pertaining to non-immediate travel.
Within North America:
Between the hours of 5:00 am and 5:00 pm Pacific Time, Mon - Fri
Call our office at 1-844-905-3824
After hours call 1-800-206-1482 and quote the following:
Membership Code: 8SHH (Eight-Sierra-Hotel-Hotel)
Outside North America:
Call the phone number on your itinerary and quote the following:
Membership Code: 8SHH (Eight-Sierra-Hotel-Hotel)
More Information
For a printable copy of all contact information: