Engaging The World Through Travel

Contact an Agent

Book a Trip

Log on to Concur

Before booking a trip, you must create a user profile to 
to log on Concur. Visit the Getting Started
page for more details.

All Contact information 

Please contact Rita Narovlyansky for any questions/concerns you have about the TravelSmart Program:

Advisor Name 

Rita Narovlyansky



Hours (PST)

8:00 a.m to 4:00 p.m

Direct Dial


During Office Hours Service:

Between the hours of 5:00 am and 5:00 pm (PST), please contact a travel agent from Direct Travel with any questions/concerns regarding your bookings at 1-877-575-6868.

After Hours Service:

Direct's  24/7 Rescue Line is available to assist travellers who are in transit and require changes in reservations due to inclement weather, labour actions, equipment breakdowns or changing business requirements. As this is an after hours service only, we encourage clients to call the agency if they are seeking information pertaining to non-immediate travel.

Within North America: 

Between the hours of 5:00 am and 5:00 pm Pacific Time, Mon - Fri

Call our office at 1-844-905-3824

After hours call 1-800-206-1482 and quote the following:

Membership Code: 8SHH (Eight-Sierra-Hotel-Hotel)

Outside North America:

Call the phone number on your itinerary and quote the following:

Membership Code: 8SHH (Eight-Sierra-Hotel-Hotel)

More Information 

For a printable copy of all contact information: