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Minding the Gaps: Communicating Across Differences
Micro-credential
Don't let your intercultural communication skills hold you back from excelling in your role.
This microcredential, run in collaboration with the Centre for Digital Media, provides insights on common intercultural and interpersonal dynamics within the local creative and technology workplace. You will gain a foundational understanding of intercultural communication, key vocabulary around the concepts, and an opportunity to apply this knowledge to real case studies collected from various workplaces settings.
Who This Course Is For
This course is designed for:
- Professionals who want to strengthen their business communication skills in diverse or multicultural workplaces
- Manager, project managers, designers, developers, and content creators navigating cross-functional or cross-cultural collaboration
- Client-facing professionals in agencies, startups, or global teams
- Anyone wanting to build confidence and expand their communication toolkit
What You’ll Walk Away With
- Greater confidence navigating cultural, professional, and social differences
- Practical frameworks and tools to resolve or prevent miscommunication—and improve collaboration in diverse teams
- Develop a mindful approach to cultural differences and communicate with clarity and empathy across contexts
- An industry-recognized certificate of completion from Centre for Digital Media, in partnership with DigiBC and Simon Fraser University
Course offering information
- January 26 - March 9, 2026
- 6 weeks / online
- 1 hr synchronous Zoom per week on Fridays from 12:00-1:00pm