Records and Documents

 Need help?

You can do lots of things online, but there are times when you'll need to come to the counter, phone or fax us. You can find downloadable forms for all kinds of situations on our forms site.

We can answer your questions

Information Assistants at the Registrar and Information Services counters at any of our three campuses can answer questions about:

  • the Student Information System
  • enrolling in courses
  • adding and dropping courses
  • withdrawing from courses
  • duplicating courses
  • student accounts
  • student records
  • grades
  • University procedures and regulations

Getting your SFU ID Card

You can get your Library/ID card 24 hours after you have enrolled in a course.  You will need to visit a Student Services counter (see Contact Information for hours and locations), and present government issued photo ID in English (eg, driver's license, passport, permanent residency card). Your government issued photo ID must display your legal name as it appears in the Student Information System and must appear in English.  You may use your high school student ID card (Go Card) together with your birth certificate. Library/ID cards are produced at any of our three campuses.

In addition, see our deadlines page for details on peak card production schedules.

If you are enrolled in a Surrey campus program such as Mechatronics, SIAT, or Software Systems, you must pick up your SFU student ID from the Surrey campus, as the card includes building access data.

Each campus Registrar and Information Services office may have limited or local campus services that can't be found at other campuses.

* guide-to-library-id-card.pdf
Guide to your library/ID card

We can help you with official paperwork

We'll handle requests for documents such as:

  • official transcripts for students who can't log in to goSFU, our student information system
  • letters of confirmation of enrollment
  • documentation for visa renewals
  • letters of permission to attend a second institution while still in attendance at SFU
  • scholarship applications

Check our forms site first as you can download most documents in .pdf form.

For more details, including extended hours and reduced hours at certain times, see Contact us.