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FASS 204 - Communicating in conflict and negotiation: An introduction to the essential skills
Communicate with confidence
This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community. Students will be introduced to foundational readings on the methods and theories of effective, collaborative negotiation and conflict resolution. This course is highly participatory and interactive.
This course has two sections offered and runs twice a week from May 10 to May 24, 2023. Complete before the workload of your other classes kick in!
What you will learn and when it is offered
What you'll learn
- Articulate a personal, conscious strategy for asking questions and listening critically that balances assertion with empathy.
- Practice using a comprehensive, simple negotiation preparation template.
- Assess your strengths and areas for improvement in negotiating respectfully with negotiators who are competitive and who try to take advantage of you.
When it is offered
D100
Location: Burnaby Campus
Wednesdays and Fridays
- May 10 & 12
- May 17 & 19
- May 24
Time:
- 9:30 am - 12:20 pm
D200
Location: Burnaby Campus
Wednesdays and Fridays
- May 10 & 12
- May 17 & 19
- May 24
Time:
- 1:30 pm - 4:20 pm
Course instructor
Terry S. Neiman
Terry S. Neiman is a consultant and educator with a uniquely broad background in communication, mediation, business, culture studies, and in the art, science, and philosophy of negotiation. He works with communities, organizations, governments, families, and individuals on conflict intervention, harassment and bullying, technical design and problem-solving, negotiated agreements, and policy consultation. His research focuses on the special role of dialogue in everyday life. He worked as a materials scientist in the US defence industry before entering the communication field.
- Faculty: Communications Dept., Douglas College
- Adjunct Faculty: School of Health, Community & Social Justice, Justice Institute of BC
- Research Associate: Vancouver School of Theology
- SB, Materials Science and Engineering (MIT)
- MS, Materials Science and Engineering (UCLA)
- Cert. Con Res, Negotiation and Mediation (JIBC)
- PhD, Communication (SFU)
His teaching is interactive, blending classroom experience with the study of science, technology, culture, and art.
You might also like these FASS Forward microcredit courses
Remember, you can take multiple microcredit courses in one semester.