- Faculty of Science Canada Research Chairs announcement
- Excellence in Science Public Engagement and Outreach Award winners announced
- Larger households contribute to COVID-19 transmission in Fraser Health Region
- Study finds Sawfish face extinction unless overfishing is curbed
- Astronaut "moves" to help prevent falls among older adults confined to bed rest
- Paleontologists discover major new insect group after solving 150-year-old mystery
- COVID-19 experts share 2020 SFU Media Newsmaker Award
- Chemistry professor awarded the 2021 John C. Polanyi Award for research excellence
- Where do we look when we walk?
- BPK prof honored with SFU Excellence in Teaching Award
- SFU lab one step closer to understanding how life started on Earth
- Research collaboration achieves world’s first laser-cooling of antimatter
- Fossil discovery deepens snakefly mystery
- Rain, rain go away! SFU Chemists develop new waterproofing solution.
- Asian Heritage Month; a profile of Hogan Yu
- IT team wins Staff Achievement Award for keeping us all connected
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- ROYAL SOCIETY OF CANADA HONOURS FACULTY OF SCIENCE RESEARCHERS
- SFU STUDY NETS NEW DATA ON HEAD IMPACTS EXPERIENCED BY HOCKEY PLAYERS
- FAST AND LOOSE: NANOMACHINES WITH FLOPPY CONNECTIONS GO FASTER
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- BPK GRAD AIMS TO MAKE A DIFFERENCE AMID CHALLENGES OF LAB WORK ON COVID-19 PROJECT
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- SFU EPIDEMIOLOGIST’S RESEARCH INFORMS B.C. HEALTH POLICY ON COVID-19
- SFU PROFESSOR’S INVENTION APPROVED BY FDA TO HELP WEAN COVID-19 PATIENTS FROM VENTILATORS
- SFU STAFF AND FACULTY DONATE MASKS, GLOVES, ADDITIONAL COVID-19 SUPPLIES TO LOCAL HOSPITALS
- CORONAVIRUS TESTING KITS WILL BE DEVELOPED USING SFU-INVENTED RNA IMAGING TECHNOLOGY
- NEW "SMALL NUMBER" K-12 MATH LEARNING MATERIALS AVAILABLE
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- STUDY REVEALS HIDDEN RISKS OF ESTUARY DEVELOPMENT FOR YOUNG SALMON
- SFU RESEARCHER SCORES MAJOR FUNDING FOR ACUTE MYELOID LEUKEMIA RESEARCH
- SFU EARTH SCIENTIST JOHN CLAGUE NAMED TO ORDER OF CANADA
- FACULTY OF SCIENCE RECEIVES OVER $1M IN RESEARCH FUNDING FROM CANADA FOUNDATION FOR INNOVATION
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- YOUNG INVESTIGATOR AWARD BESTOWED ON PHYSICS PROF.
- SFU PHYSICS PROFESSOR RECOGNIZED AS “TOP 40 UNDER 40” IN CANADA
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- SFU alumnus inspired by her organization’s 2020 Nobel Peace Prize
- SFU RESEARCH POINTS TO UNPRECEDENTED AND WORRYING RISE IN SEA LEVELS
- SFU GLOBAL COLLABORATION CREATES WORLD’S FIRST OPEN-SOURCE DATABASE OF NATURAL MICROBIAL PRODUCTS
- VIRTUAL CADAVERS BRING LEARNING TO LIFE AT SFU
- SFU RESEARCHERS DISCOVER POTENTIAL WAY TO MANAGE INSECTS WITHOUT CHEMICALS
- FIRST FOSSIL DRAGONFLIES FROM B.C. IDENTIFIED AND NAMED
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- TRIO OF SFU SCIENCE PROFESSORS HONORED
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- SFU CHEMISTRY PROF NAMED TO ROYAL SOCIETY OF CANADA
- POPULAR BUT DANGEROUS LAB DEMO NOW SAFER THANKS TO SFU CHEMISTS
- SFU PHYSICS WELCOMES NEW ASTROPHYSICIST
- WATCH YOUR SPEED—WHALE ZONE AHEAD!
- DEPARTMENT OF STATISTICS & ACTUARIAL SCIENCE WELCOMES DONALD ESTEP
- COMPLIANT FLOORING NOT THE ANSWER TO PREVENTING FALL-RELATED INJURIES
- SFU WELCOMES NEW SHRUM CHAIR IN BIOLOGICAL MECHANISMS OF DISEASE
- PEST BUSTING SFU PROF NAMED FELLOW OF THE ENTOMOLOGICAL SOCIETY OF CANADA
- INTERNATIONAL STUDENT BUILDS HIS OWN ADVENTURE AT SFU
- THE DIRT ON SUSTAINABLE SHEEP FARMING
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- BIG ENERGY SAVINGS FOR TINY MACHINES
- BIOLOGY CLASS ANALYZES DOG DNA FOR BODY SIZE, SNOUT LENGTH AND COAT LENGTH
- SFU STUDIES CAUSES BEHIND SUDDEN UNEXPECTED DEATH IN INFANTS
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- CITIZEN SCIENTISTS' RARE FOSSIL BIRDS SHED NEW LIGHT ON AVIAN HISTORY
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- DAVID SHIFFMAN NAMED PRESIDENT'S SOCIAL MEDIA NEWSMAKER OF THE YEAR
- EARTH SCIENCES TECHNICIAN DIGS DEEP TO DEVELOP ENGAGEMENT
- EARLY-CAREER LECTURER KEVIN LAM DRIVEN BY LIFE-LONG PASSION FOR TEACHING
- CHEMISTRY TEAM "FIXES" CANCER-SUPPRESSING P53 PROTEIN
- SFU RESEARCHERS FIND NEW CLUES TO CONTROLLING HIV
- STUDY PREDICTS WARMER, DRIER MOUNTAINS POSE A DOUBLE WHAMMY FOR COLD-ADAPTED AMPHIBIANS
- “MICROSCOPIC” IMPROVEMENTS YIELD BIG GAINS IN SFU’S RESEARCH CAPABILITIES
- SFU TEAM LEADS $12-MILLION EFFORT TO EXPAND SYSTEM OF WORLDWIDE HEALTH RESEARCH DATABASES
- SFU FACULTY MEMBERS SET SIGHTS ON HOLLYWOOD NORTH
- NEWLY HIRED STATS PROF BRINGS EXPERTISE IN BIG DATA AND MACHINE LEARNING
- MUSCLES KNOW BEST
- NANOMACHINES HAVE ALL THE MOVES
- PHD CANDIDATE IN MARINE BIOLOGY WINS MAJOR ENVIRONMENTAL PRIZE
- ENGAGED STUDENT DOES IT ALL
- GENETIC MUTATION PROVIDES POTENTIAL CLUE TO NON-HODGKIN LYMPHOMA
- BUILDING MOLECULAR MOTORS – ONE STEP AT A TIME
- FACULTY OF SCIENCE WELCOMES NEW DEAN!
- SCIENCE INQUIRY VIDEOS FOR HIGH SCHOOL STUDENTS LAUNCHED
- SFU MATHEMATICIAN RECEIVES ROYAL SOCIETY AWARD
- JOHN REYNOLDS NAMED CHAIR OF THE COMMITTEE ON THE STATUS OF ENDANGERED WILDLIFE IN CANADA
- SFU STUDY BUSTS MYTH ABOUT FACIAL HAIR ON PILOTS
- NOT SO FAST: FROM SHREWS TO ELEPHANTS, ANIMAL REFLEXES SURPRISINGLY SLOW
- SFU TEAM RECEIVES FUNDING TO EXPAND SYSTEM OF WORLDWIDE HEALTH RESEARCH DATABASES
- MEET THE LATEST WINNERS OF THE FACULTY OF SCIENCE EXCELLENCE IN TEACHING AWARDS.
- MEET NEW MATH PROF & CANADA 150 RESEARCH CHAIR, CAROLINE COLIJN
- SCIENTIFIC TEAM SCOOPS MAJOR AWARDS FOR WORK CONFIRMING THE STANDARD MODEL OF COSMOLOGY
- HOW SALMON "OUST THE LOUSE"
- ABORIGINAL SUMMER CAMP ALUMNI JOIN SFU AS UNDERGRADS
- OUTSTANDING ALUMNI AWARD FOR STEVEN HOLDCROFT
- SCIENTISTS ON TWITTER: PREACHING TO THE CHOIR OR SINGING FROM THE ROOFTOPS?
- SFU KICKS OFF SPORTS ANALYTICS CONFERENCE
- NEW METHOD FOR DETECTING DOPING IN CYCLISTS PROPOSED
- SFU’S LONGEST SERVING SENATE FACULTY MEMBER STEPS DOWN
- PRIME GROWING AREAS FOR B.C. OYSTERS CONTAIN ALARMINGLY HIGH CONCENTRATIONS OF PLASTIC MICROBEADS
- TALK ABOUT SCIENCE!
- FLIRTING ON THE FLY: HUMANS CAN LEARN A THING OR TWO FROM BLOW FLIES ABOUT ATTRACTION ON DATING APPS
- SFU RESEARCHERS SHINE LIGHT ON ANTIMATTER
- SARAH JOHNSON WINS FACULTY OF SCIENCE EXCELLENCE IN PUBLIC OUTREACH AND ENGAGEMENT AWARD
- SCIENCE TECHNICAL CENTER WINS SFU TEAM ACHIEVEMENT AWARD
- Photos: SFU's Trottier Observatory wins national award for landscape design
- SFU PROF SCORES POSITION WITH NBA
- STUDY FINDS GREATER RISK OF EXTINCTION AMONG HIGH DIVERSITY AMPHIBIAN GROUPS
- 2017 CONVOCATION STAR - DANIELLE JEONG
- 2017 CONVOCATION STAR - ANDY ZENG
- 2017 CONVOCATION STAR - JOHN THOMPSON
- PERFECT PAIRINGS: COUPLE MEETS AT SCIENCE FROSH & HEAD TO MED SCHOOL TOGETHER
- EXTREME SCIENCE IN VOLCANOLOGY
- NEW CANADA RESEARCH CHAIR BOOSTS FUNDING FOR ENERGY-CONVERSION TECHNOLOGY
- CHEMISTRY BUILDING EARNS GOLD, LEED AWARD
- NEW CLASSROOMS + SOCIAL AREA = [MATH WEST]
- NEW STUDY SHOWS BANNING SHARK FIN IN THE U.S. WON’T HELP SAVE SHARKS
- NEW RESEARCH LINKS HEART ATTACKS TO GENETIC MUTATION
- CONSERVATION ACTUALLY WORKS
- NATIONAL GOLD MEDAL HONORS GERHARD GRIES' INSECT EXPERTISE
- REVVING YOUR NANOSCALE ENGINE
- "ROCK STAR" GEOSCIENTIST RECEIVES LEGGET MEDAL
- PUBLIC HEALTH MATHEMATICIAN JOINS SFU AS CANADA 150 RESEARCH CHAIR
- VOLCANIC SIMULATION TEACHES EARTH SCIENCES STUDENTS CRISIS MANAGEMENT SKILLS
- MARS' SURFACE WATER: WE FINALLY KNOW WHAT HAPPENED
- HANDS-ON LEARNING ON THE MOUNTAIN
- SEA STARS SHED LIGHT ON HUMAN REPRODUCTION
- EXERCISE MAY PUT SOME HEART PATIENTS AT RISK
- ZIKA VIRUS AND THE RIO 2016 OLYMPIC GAMES
- STAFF ACHIEVEMENT AWARD FOR THE FACULTY OF SCIENCE
- DIGGING FOR ANTIBIOTICS
- FROM STUDENT TO CEO
- FACULTY OF SCIENCE SWEEPS EXCELLENCE IN TEACHING AWARDS
- STATS STUDENT SAYS THANKS TO HIGH SCHOOL MATH TEACHER
- SWEET AWARD FOR STATISTICS PROF
- ECONOMICS DRIVE THE EXTINCTION OF LARGE MARINE ANIMALS
- SFU RESEARCHERS STUDY DNA TO FIND GENETIC MUTATION BEHIND RARE DEVELOPMENTAL DISORDER
- EMPU DIRECTOR RECEIVES "HIGH-FLYING" AWARD
- SFU'S POPULAR ACADEMIC SUMMER CAMP FOR ABORIGINAL STUDENTS A HIT WITH ALUMNI
- SEA STAR DEATH TRIGGERS ECOLOGICAL DOMINO EFFECT
- DUGAN O'NEIL WINS COMPUTE CANADA TRAILBLAZER AWARD
- INTERNATIONAL ENTOMOLOGY AWARD FOR ‘BED BUG’ BIOLOGIST
- UNDERGRAD GETS MUSCLE MECHANICS RESEARCH PUBLISHED
- TRAILBLAZING SCIENTIST AND ADVISOR PASSES AWAY AT 102
- UNDERSTANDING HOW THE "BLOOD-BRAIN BARRIER" IS BREACHED IN BACTERIAL MENINGITIS
- NEW SFU PROFESSORSHIP TO BOOST RESEARCH COLLABORATION WITH RCH
- SFU RESEARCHERS WORK TO FINE-TUNE COLLAGEN GROWTH
- EVERGREEN LINE 'CORES' PROVIDE EARTH SCIENTISTS WITH WEALTH OF HISTORICAL DATA
- JOHN REYNOLDS NETS AWARD
- ISABELLE COTÉ & WENDY PALEN RECEIVE PRESTIGIOUS LEOPOLD FELLOWSHIPS
- HUMAN GENOMICS CLASS GETS UP CLOSE AND PERSONAL
- TRIPLE WIN FOR MATHEMATICIANS
- DATING TECHNIQUES: ILLUMINATING THE PAST
- HOWARD TROTTIER WINS BC SUGAR ACHIEVEMENT AWARD
- TEMPERATURE CHANGE CAN TRIGGER SUDDEN CARDIAC DEATH
- FAT ACCUMULATION IN HUMAN SKELETAL MUSCLES EFFECTS ABILITY TO PERFORM EVERYDAY ACTIVITIES
- SFU TO HOST SITE OF RESEARCH CYBER NETWORK
- STATISTICS PROF. SNAGS HIGHEST HONOR
- NEW CANCER-FIGHTING FUNDS TO HELP PATIENTS WITH AGGRESSIVE NON-HODGKIN LYMPHOMA
- WIRED FOR LAZINESS
- SFU CO-LEADS NATIONAL PROJECT TO REVIVE COHO SALMON
- NEW PROFESSORSHIP FOCUSES ON NEW TREATMENTS FOR AUTISM
- NEW RESEARCH OPENS DOORS TO UNDERSTANDING TONSIL CANCER
- NEW DISEASE-CARRYING MOSQUITO ARRIVES IN BC
- GENES RESPONSIBLE FOR THE THREE KINDS OF MALE RUFFS IDENTIFIED
- SCIENTISTS TAKE AIM AT DISEASE-CARRYING “KISSING BUG”
- BURNABY AND CHILEAN ELEMENTARY STUDENTS LEARN ASTRONOMY TOGETHER
- SCRATCH THESE OFF OF YOUR CHRISTMAS SHOPPING LIST
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The Faculty of Science IT team provides all levels of desktop support to faculty, staff, and students. Our services include:
- hardware /software troubleshooting (PC and Mac support)
- setup of new computers and printers
- network troubleshooting
- software installations
- access to wireless for visiting scholars, etc
- virus, spyware, malware checking and removal
- network data storage setup
- advice on data encryption and back up
- remote desktop setup
- audiovisual support for Faculty of Science scheduled rooms (testing, training, troubleshooting)
- software and database development advice
- advice on new computer purchases (Dell and Apple)
- recycling of IT equipment
The IT team can only provide the services listed below when resources permit:
- troubleshooting of computers, tablets, etc. not owned by SFU
- initial troubleshooting that should be performed by users
- quotes on new hardware and software (outside of Dell and Apple)
Advisory Notice re: Science IT Group
As of Monday, June 8th, 2020, Science IT Services will be provide limited operations on site in order to support to those groups who will be resuming or scaling up research on campus. Under the advice of the University/Government of BC and at the direction of the Dean of Science during the current Covid-19 pandemic, please note the following; .
- One staff member from the group will be onsite during regular working hours
- One staff member from the IT group will be available on call to travel to campus if additional support is required
- Science IT Group hours of operation are 9:00 am to 4:00 pm
- The IT Ticket system should be used at all times for issues (https://it-support.science.sfu.ca/science/support/)
- Failure to use the ticketing system may result in delayed response times.
Work volume will be monitored daily and service levels may be adjusted at any time due to staff illness or under changing advice/requirements of either SFU or any Government agency.
Thank you for your understanding during this challenging time.
Director, Facilities and Technical Operations
New to SFU? Please go to our web page "What Everyone Needs to Know about Computers & Computing at SFU"
All faculty, staff and students have an SFU Computing Account. You may activate your account online. An SFU Computing Account gives you access to e-mail, the web including web publishing facilities, library services at SFU and worldwide, campus labs, online file storage, and a wide variety of computational, statistical and other software. For the photocopier accounts and printing to photocopiers, see your departmental office.
Submit a Support Request to set up visitors with a temporary account to the SFUNET wireless.
Computing Software Available
SFU has a variety of software available through a number of sources.
- SFU IT services manages statistics, MS office, and some other software.
- SAS, JMP, S-Plus and StarOffice are available free to SFU students, staff and faculty. Maple, SPSS and Systat are available free to SFU staff and faculty.
- Matlab is available to current SFU faculty and researchers.
- R Project for Statistical Computing is open-source and free to everyone.
- Citation software is available, but check out the free Firefox extension Zotero "to help you collect, manage, and cite your research sources". Mendeley is another reference management and sharing tool.
- The SFU library has several GIS software site licenses for academic purposes.
- Macintosh users requiring Windows-only software should investigate Crossover which allows many Windows programs to run without buying the MS Windows system. Crossover is not to be confused with programs like Fusion or VirtualBox which require a separate Windows licence and a lot more resources. We can install Windows on SFU owned Macs using the SFU site licence, but not on PC's without a Windows licence.
- Anti-virus software is available for University owned computers, submit a Support Request to have it installed. The free versions of AVG and Avast may be used on most student/home computers but not on SFU computers. Mac users should consider Sophos for home use.
- If you need to compress or zip a file or folder- try right clicking it.
Computer Stores in Metro Vancouver and online
- A-Power (I have been buying RAM and others items at their Burnaby location, and have been pleased with their service.)
- Apple online and several local Apple Stores in the lower mainland (education discount). Consider refurbished!
- Free Geeks for used monitors, computers and a large variety of inexpensive stuff.
- Newegg Canada
- Coquitlam Laptop Repair (Vancouver)
- Simply.ca is in Langley and at International Village Mall in downtown Vancouver. Service, new & used Apple computers
- dmac in Richmond and Surrey Centre.
Calendars, Resource Scheduling, Tips
SFU specific and general help is also available from IT Services. For faculty/staff/student help from 8am-10pm on weekdays call 778-782-4828. For after hours support or network related issues call 778-782-3230.
File Space & Back Up @ SFU
SFU has directions to access webspace here. With a PC using Internet Explorer, click on ftp://firstname.lastname@example.org. If you get the 'This page cannot be displayed' message click the refresh button and put in your user name (Firefox needs an extension called fireftp).
On Macs (prior to Lion) use Safari to click on afp://email@example.com (if you don't use Safari copy the link and in the finder go apple-k to connect to server and paste the link in the dialog box). Newer Macs can use SFTP to connect with Fugu or Cyberduck.
You can also use Textwrangler which has a built in SFTP client.
On campus you can use \\sphinx.sfu.ca\username on a PC or with a Mac smb://sphinx.sfu.ca. Note these all access the same storage place, so you can also use this to transfer files.
Other Backup methods: online services, external hard drives, CD's, & email.
Dropbox easily allows you to access files from different computers. After registering go to https://www.dropbox.com/edu to double the free space allotment. There are several online backup services - look for something that works automatically and is incremental (keeping previous versions of your files).
You can backup your files to a CD or an external hard drive but if you store it near your computer it will be affected by the same power surges and fire/water damage. SyncBack is a free and easy way to backup or synchronize PC files/computers/ ipods, etc. Also, you may e-mail yourself a copy of important files. Google Gmail is a great free email with lots of storage so it works great as a backup. Email firstname.lastname@example.org for more information.
Dropbox or any cloud service (including Gmail) with servers outside of Canada should not be used for storing any personal information of students or staff.
System Security for MAC 10.6+, WIN7+
Choose a secure password
IT Services' current standard for choosing a secure password can be found at
Experiencing password fatigue? Consider using a password management tool. Typically these are encrypted systems that rely on setting a master password to access all other passwords.
Password protecting your computer at login is a first line of defence in securing data.
By default, Windows and Mac disables auto-login. If you have enabled automatic login, it is highly recommended that you reverse the process. Here's how.
MAC OS X
System Preferences --> Users & Groups
--> Click the lock to make changes --> fill in Username and Password
--> click Login Options
--> ensure Automatic Login is set to Off
Click the Start button --> type netplwiz
--> uncheck the box Users Must Enter A User Name And Password To Use This Computer
(If you do not see the checkbox and label, then auto-login is disabled. )
Set Your Computer to Logout When Not in Use
MAC OS X
MAC OS X
System Preferences --> Security & Privacy --> General tab
--> Check Require password immediately after sleep or screen saver begins
Click Start button --> Type Change screen saver --> Press Enter to launch --> Select a screen saver --> Check On resume, display logon screen
Click Start button --> Type Change screen saver --> Press Enter key
Select a screen saver from the drop-down menu --> Check On resume, display logon screen --> Save settings by pressing OK
SFU IT Services provides Trend Micro, an enterprise level anti virus program for staff and faculty. Versions are available for both Windows and Mac. You will need to contact your department's lan administrator to download and install TM.
Turn-on Firewall (Especially for laptop users)
MAC OS X
System Preferences --> Security & Privacy --> Firewall --> Turn On Firewall
Start --> Control Panel --> System and Security --> Windows Firewall --> Turn Windows Firewall on or off
Update Your System Regularly
To protect yourself against the latest online threats, turn-on automatic updates.
MAC OS X:
System Preferences --> App Store --> Select the following items
Automatically check for updates
Download newly available updates in the the background
Install app updates
Install system data files and security updates
Control Panel --> System & Security --> Windows Update --> Turn automatic updating on or off
Don't Go Phishing
Phishing is the act of attempting to acquire information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication.
How to avoid it?
- Be suspicious of all unsolicited electronic correspondence (asking for personal information)
- IT Services will never contact you requesting your account information
- Report phishing attempts to IT Services (SFU Connect --> Report Phishing)
- Never email personal, financial or account-related information
- Go directly to the site rather than clicking on an email link
Lock-Down Your Hardware, Secure Your Portable Media
Especially if you work near a high-traffic area, secure your PC using a cable and lock. Locking down a computer with a cable is not a failsafe against theft. Rather it's a deterrent against the opportunistic thief.
Portable media such as USB keys, Cds/DVDs and external hard drives can be easily lost or stolen. If you need to store sensitive data on portable media, ensure that it is securely destroyed when you are finished with it, or that it is locked away in a safe place.
Turn Off Unnecessary File Sharing
MAC OS X
System Preferences --> Sharing --> De-select check from File Sharing
Start --> Control Panel --> Network and Sharing Center --> Change advanced sharing settings --> Home or work --> Check the following
Nework Discovery: Off
File and Printer sharing: Off
Public Folder Sharing: Off
File Sharing Connections: Use 128-bit encryption.
--> Save Changes1
Back Up Your Data (To A Secure Network Drive)
Ask your department's lan administrator to discuss backup strategies.
Create a Separate Admin Account, Use a Standard Account for Daily Work
Why use a standard user account?
The standard account can help protect your computer by preventing users from making changes that affect everyone who uses the computer, such as deleting files that are required for the computer to work. We recommend creating a standard account for each user.
When you are logged on to Windows with a standard account, you can do almost anything that you can do with an administrator account, but if you want to do something that affects other users of the computer, such as installing software or changing security settings, Windows might ask you to provide a password for an administrator account.1
Turn on Encryption
[Contact your department's lan admin]
File encryption ensures that in the event your computer is stolen, the thief cannot access protected data. Windows and Mac OS X have built-in encryption software, Bit Locker and FileVault respectively.
MAC OS X:
System Preferences --> Security & Privacy --> FileVault tab
Start --> Control Panel --> Security --> Bit Locker Drive Encryption
Consolidate Old Accounts
If your have old accounts that are no longer being used, save any important data then delete the account.